<< Go Back Operate City Government in a Fiscally and Managerially Responsible Manner Operate City government in a fiscally and managerially responsible and prudent manner to ensure that the City of Thousand Oaks remains one of California's most desirable places to live, work, visit, recreate, and raise a family. Performance Measures Actual Target Status Actual General Fund operating expenditures to Adopted operating expenditures budget. 1,500.0% 1,000.0% Actual General Fund operating revenues received to Adopted operating revenues budget. 12 10 Average cycle time to process small residential entitlements 19 10 Cost per square foot for maintenance and repairs 14 10 Gross spending per capita (Kavli Theatre concessions) 8 10 Gross spending per capita (Scherr Forum concessions) 17 10 Monthly wastewater cost for SFR 19 10 Monthly water cost for SFR 13 10 Number of manual Payroll checks issued 17 10 Number of new cases initiated per year 11 10 Obtain clean audit opinion of CAFR with no major findings and have audit report approved by Councilwithin 210 days after June 30th 14 10 Percent of Hill Canyon Treatment Plant (HCTP) electricity generated onsite 10 10 Percent of on-time DAR and bus trips 7 10 Percent of purchase orders processed on average within 48 hours of receipt. 12 10 Percent of sanitary sewer overflows per 500 miles of line 6 10 Percent of unaccounted water 6 10 Percent revenue generated by building permits (General Fund) 14 10 Percentage of email clickthroughs resulting in ticket sales 8 10 Percentage of standard contracts reviewed and responded to within 14 days 7 10 Percentage of website visits resulting in ticket sales 12 10 Profit margin of proctoring exams 11 10 Ratio of open to closed cases per year 10 10 Total amount of cost savings and revenue recovery realized by Internal Audit 9 10 Updated: April 16, 2017